Presently, there are many different types of communication media available, and one of the most widely used among them is telephones.
As a home Internet business owner, you may have to spend a lot of time communicating with clients, employees, service providers or suppliers over the phone, and therefore, you need to have an effective phone system.
Having the right phone system can be beneficial to your business in many ways, from increasing communication efficiency to reducing costs.
The following information can help you choose the perfect phone system for your home business….
Making the Right Call
With so many options available, it can be difficult for you to determine which type of phone system is most suitable for your business.
Basically, business phone systems are divided into three types, namely, analog, digital and Voice over Internet Protocol (VoIP).
By learning about the pros and cons of each type of phone system, you will be able to make a better-informed decision.
Analog Phone System
An analog phone system is a landline phone system that uses copper wires to transmit voice and data signals.
It is extremely reliable and easy to use, and it provides excellent voice quality. Since it receives power from the phone company, it will keep working in the event of a power outage. However, an analog phone system is very simple, and it is not easy to scale.
According to an article entitled “Is Your Phone System Right for Your Business Needs?”, it can be troublesome and costly to reroute the lines of an analog phone system when you need to move to another location or rearrange your office floor plan.
An analog phone system provides basic features such as redial, speed redial, hold and mute. If you are not anticipating significant growth in the future, this type of phone system may be sufficient to meet your telecommunication needs.
Digital Phone System
A digital phone system can be wired or wireless and it does not require the use of copper wires.
It usually offers better voice quality than an analog phone system. On top of the standard features that are found in an analog phone system, it comes with additional features such as transfers, extensions, music on hold and others.
It can also support call forwarding, voice mail and alarm options. Since a digital phone system uses software, it is also easier and cheaper to upgrade than an analog phone system.
VoIP Phone System
A VoIP phone system works by routing your incoming and outgoing calls over the Internet.
As such, you do not have to use a telephone network to make or receive calls, which can reduce your telecommunication costs significantly. Also, you do not need to purchase a new phone system when your business grows.
Another benefit of a VoIP phone system is that it is accessible from any place with an Internet connection, which is especially important if you need to travel frequently.
Such a phone system offers more features than an analog or digital phone system, including auto attendant, call screening, voicemail to email, conferencing and coaching tools.
Once you have decided which type of phone system best suits your home business, you should do some comparison shopping to find the best deal.
Photo credit: Image courtesy of photostock at FreeDigitalPhotos.net
About the Author: John McMalcolm is a freelance writer who writes on a wide range of subjects, from social media marketing to Cloud computing.