If you run an internet-based business from home, then you probably have some pretty specific communication requirements.
From lightning-fast WiFi to cellular and land line calling, communicating with the outside world is the key to any home business’s success.
Here are five ways you can identify and optimize your home business communication needs:
1. Is Your Internet Fast and Reliable?
In terms of communication, internet is at the heart of any home business. It doesn’t matter if your business is internet-based or not, if you’re going to take your business’s communication efforts seriously, you must have a high-speed, reliable internet connection.
For home offices dedicated to a single space, a regular router and hardwired Ethernet cable will do the trick. But, if you’re going to travel from one room to the next while working from home, WiFi is only way to go. Just remember to password protect your wireless network and, if any others in the house are sharing the signal, make sure you upgrade your Mbps so you aren’t bogged down while working.
2. Landline vs. Cellular vs. VoIP: What’s Best?
There are a number of options available when it comes to phone communications, so it’s important to choose the type that best fits your business’s needs. A landline is a good start, but doesn’t offer the mobility features that cell phones and VoIP service does.
Using a cell phone or smartphone as your main line of communication is probably the most common route to take, but cellular service can oftentimes become costly considering you’ll like use your cell phone for all of your business calling needs.
If you’re on the phone around the clock, then VoIP phone service is probably the best bet because it offers tons of calling features at a low price. Just make sure your internet is up for the VoIP task in terms of bandwidth. Deciding between a land line, cellular service, or VoIP is just 1 of 5 Steps to Identify Your Business Communication Needs, so take your time, choose wisely, and get this step right.
3. Do You Need An Automated Phone Service?
If you’re looking to stay connected to your clients from 9 to 5 even if you’re away from your home office, then an automated phone service is a great option.
Most automated phone services come as add-on packages through your cellular and VoIP provider and feature everything from “hold”messages to call screening and conference call capability.
4. Are You an On-The-Go Entrepreneur?
If so, then you should consider a call-forwarding service for your home office phone. Call forwarding gives you the ability to automatically forward any calls to your home office to all of your mobiles devices so you’ll never miss another call.
In addition, call forwarding allows your home-based business to have one dedicated number that reaches all your devices, which is more professional and easier for clients to navigate than multiple phone numbers.
5. Is a Dedicated Email Address Necessary?
The short answer is yes.
In keeping with a professional business attitude, having a dedicated business email, much like having a dedicated business phone number, looks more legitimate in the eyes of the client. And, by having a business email separate from your personal email, it will help keep both your worlds in order.
When it comes to taking your home-based business to new heights, keep in mind the communication pointers above.
Photo credit: Image courtesy of cuteimage / FreeDigitalPhotos.net
About the Author: Adam Groff is a freelance writer and creator of content. He writes on a variety of topics including technology and family budgeting.